THINGS TO KNOW

The Achenseecard is our guest card. With this card you can explore the entire Achensee region free of charge with the Regio-Bus. Participation in the hiking program or children's program is also free for Achenseecard holders, as well as the free Achensee WLAN at certain points. In winter, the use of cross-country ski trails is also included with the Achenseecard.

 

In addition, you will receive various discounts at the following attractions when showing your guest card:

- Achensee boat trip

- Bus to the Almdorf Eng and the big Ahornboden

- Swarovski Crystal Worlds

- Castle Tratzberg in Jenbach

- Planetarium Schwaz

- Silver mine Schwaz

- Castle Hasegg/Museum Mint Hall in Tirol

- Wave - Wörgl water world

- Stores of the company Giesswein

- Tyrolean wood museum in Wildschönau

- Factory tour Gmund paper store

- Indoor swimming pool and sauna in various hotels

- FeuerWerk - wood experience world in Fügen

 

In Maurach you will also receive further discounts at:

- Atoll Achensee

- In summer mountain and valley ride with the Rofan cable car, in winter mountain and valley ride for non-skiers

- Bike rental at Sport Wörndle (reduced from 3 days)

- Tandem flight for families at Fly Achensee

- Horse-drawn sleigh rides in winter at Feldererhof

 

You can buy the card from the beginning of May to the end of October (for 7 days) at our reception.

 

With it you can visit the following attractions for 7 days as often as you like:

  • Rofan cable car in Maurach
  • Karwendel mountain railroad in Pertisau
  • Achensee boat trip
  • Achensee Museum and Adventure World in Maurach
  • Swarovski Crystal Worlds in Wattens
  • Notburga Museum in Maurach/Eben,
  • Sixenhof museum of local history in Achenkirch
  • Adventure center Tiroler Steinöl Vitalberg

 

If you have forgotten your adapter or charging cable at home, you can borrow one at the reception for the duration of your stay.

Deposit is not required. Please note that we accept cash and debit card payments, but NO credit cards!

On the day of arrival, the rooms are at your disposal from 02:00 p.m.

 

On the day of departure, we ask you to vacate the rooms by 11.00 a.m. You are welcome to use our wellness area for the whole day.

Our breakfast buffet is available for you daily from 08:00 to 10:00.

 

At lunch time we do not have a small menu between 12:00 and 13:00.

 

We ask you to arrive for dinner between 18:00 and 19:30.

 

Your four-legged darling is welcome with us on request. We charge € 12 per day for your dog in its own basket or dog blanket. We would also like to point out that dogs are not allowed in the dining room or in the wellness area. However, you can take your four-legged friend to our panoramic terrace and the lounge.

In the parents room

  • from 0 - 4 years free
  • from 4 to 11 years 50%
  • from 12 to 15 years 25%
  • from 16 years full

 

You can park your car free of charge directly in our parking lot. We are also happy to reserve a garage space for you. For this garage space we charge you € 7.-per day. Garage parking is only available on request.

We would like to politely inform you that our entire hotel is a non-smoking hotel. You are welcome to enjoy your cigarette or cigar on our terrace or on your room balcony.

Our reception is open from 08:00 to 22:00.

If you cannot start your trip due to Covid-19 related reasons, your stay will be cancelled free of charge. For all other cases, the generally applicable cancellation conditions will be applied.

Reasons, for a free cancellation, are:

  • Border closure of Austria or/and the country of origin.
  • The country of origin issues a travel warning for Austria/Tyrol
  • Austria/Tyrol is declared a risk area
  • Returning travelers have to enter a two-week home quarantine or show a negative Covid-19 test result

Our cancellation conditions are:

  • 60 days before arrival the cancellation is free of charge
  • up to 30 days before arrival 50% of the total costs will be charged
  • up to 15 days before arrival 75% of the total costs will be charged
  • and within 15 days we charge the total amount.

We therefore ask you to take out travel cancellation insurance if you do not already have it.

 

With your reservation confirmation you can travel free of charge from Jenbach train station with the Regio-Bus-Achensee. On request we can also organize a cab to pick you up at the station.

 

In the entire house (except from the dining room) you can use our free internet.